Frequently Asked Questions
Technology shouldn’t feel overwhelming. Whether you’re exploring I.T. support, cybersecurity, cloud backup, or web services, we’re here to make things clear. Below you’ll find answers to common questions our clients ask across all services we offer.
I.T. Services (Break/Fix + Managed)
A break/fix service addresses issues as they happen (e.g., a printer won’t connect), while managed I.T. provides proactive monitoring, updates, and ongoing support to prevent those issues in the first place.
Cloud Backup & Restore
We back up your files, databases, emails (e.g., Microsoft 365), and full system images — depending on your plan.
Cybersecurity
We guard against malware, ransomware, phishing, unauthorized access, and data breaches through a combination of firewalls, monitoring, email filtering, and endpoint protection.
Web Maintenance & Hosting (Malware + SSL)
We specialize in WordPress but also support Joomla, static sites, and other CMS platforms on request.
Brand Verification & Digital Presence
We support verification for Google Business, Facebook, Instagram, LinkedIn, and select third-party directories.
